Only official website of Bitpie:https://bitpie.com

31

July

Beware of Scams Claiming to Remove Multisig Control — Don’t Get Scammed Again

Recently, a user whose wallet had been maliciously placed under multisig control trusted a so-called “multisig removal service” and was scammed again.

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06

July

Security Alert: Beware of Websites Misusing the Bitpie Logo

Warning: https://www.btpshopping.com/ is a scam website and has no connection with Bitpie. Do not visit or use it to avoid asset loss.

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03

July

Security Alert: Beware of Fake Bitpie Wallet Accounts on Telegram

Recently, we received reports of fake “Bitpie” accounts, “Bitpie Wallet bots,” “Bitpie groups,” “Bitpie official channels,” and “Bitpie support” accounts on Telegram. These scammers try to trick users into actions that may lead to fund loss.

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11

May

Risk Warning Regarding Recent “Multi-Sig Removal” Scams

Recently, we received reports that scammers are contacting users after their wallets become “multi-signed,” falsely claiming they can help remove the multi-signature, restore wallet permissions, or recover frozen assets.

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11

May

Risk Warning Regarding Fake Bitpie Support Emails

Recently, we received reports from users that scammers are using the email address servicebitpie1@yeah.net (fraudulent email) to impersonate Bitpie official support and contact users for fraudulent activities.

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01

May

Warning: Fake Bitpie Telegram Groups & Support

We have received reports of scammers impersonating Bitpie on Telegram through fake groups to steal user assets.

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10

April

Security Alert: Beware of Fake "Bitpie" App Scams on the App Store

Recently, we have received feedback from many users that fraudulent groups are frequently changing developer accounts to list fake \"Bitpie\" wallet applications on the App Store.

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12

February

Security Alert: Fake "Bitpie" Apps on Google Play

Recently, users have reported that scammers are frequently changing developer accounts on the Google Play Store to list fake 'Bitpie' wallets. These accounts typically publish a large number of other applications as a cover.

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26

January

Security Alert: Beware of Fake Bitpie Wallet Accounts on Weibo Platform

Recently, we have received user reports indicating that multiple accounts impersonating "Bitpie" have appeared on the Weibo platform.

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16

January

Security Alert: Beware of Fake Bitpie Accounts on Telegram

Recently, we have received feedback from users regarding fake 'Bitpie Bots', fake 'Bitpie Groups', fake 'Bitpie Official Channels', and fake 'Bitpie Customer Service' accounts appearing on Telegram.

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11

December

Announcement Regarding Suspension of Support for BSV

Bitpie will cease to provide services related to BSV, starting from December 11, 2025, 12:00 (Hong Kong time). You can recover your assets using the cryptocurrency's official wallets.

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21

November

Statement on Preventing Fraudulent "Fake Bitpie Exchange" Impersonations

Recently, some users have reported that malicious actors have impersonated the Bitpie brand and created a fake Bitpie exchange (link: https://www.bitpieie.top/wap [Fake]), attempting to defraud users of their assets.

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06

November

Supplementary Warning About Fake “Bitpie” Apps on Google Play

We previously released an announcement on October 27, 2025, titled “Beware of Fake ‘Bitpie’ Apps on Google Play”,reminding users that all “Bitpie” apps currently available on Google Play are fake wallet applications and should not be downloaded.

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03

November

Announcement: Beware of counterfeit “Bitpie Wallet” shown in Google search ads

Recently, we received user reports that when searching for “Bitpie” on Google via mobile, the top “Sponsored” ad leads to a phishing website.

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30

October

Beware of scams on Xiaohongshu promoting a fake official Bitpie website

Recently, we discovered that criminals have been posting on the Xiaohongshu platform to lure users into visiting counterfeit “Bitpie Wallet” websites and downloading fake wallet apps, in order to steal users’ mnemonic phrases and assets.

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27

October

Beware of fake “Bitpie” apps on Google Play

Recently, users have reported that many counterfeit “Bitpie” apps have appeared in the Google Play Store.

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23

October

Announcement on the Full Upgrade of Bitpie Wallet’s TRON Energy Rental System

To enhance your transaction experience and reduce usage costs, Bitpie Wallet version v5.0.201 has completed a full upgrade of the TRON Energy Rental System, which is now officially live.

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20

October

Important Notice: Beware of Scams Impersonating the Official Bitpie

Recently, we received feedback from users that malicious actors are impersonating the Bitpie official brand to set up a scam website (link: https://web.bitpie-x.icu/ [scam website]) and disseminating false information on social media platforms

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20

October

Risk Warning: Beware of a more covert method used by fake wallet gangs to steal TRON permissions

While mainstream wallets such as Bitpie have for years shown a pop-up warning when an address’s permissions are about to be hijacked (to prevent further deposits), we’ve discovered that certain fake-wallet operators use a more covert method.

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28

September

Beware of a New Scam: Fake Multi-Sig “Unlocking” Fraud

Recently we’ve received user reports of a new scam targeting mainstream wallet users. Please stay alert:

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26

September

Beware of fake “Bitpie” apps on Google Play

Recently, users have reported that many counterfeit “Bitpie” apps have appeared in the Google Play Store.

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24

September

Beware of Scam SMS and Phishing Websites – Never Share Your Mnemonic Phrase with Anyone

Recently, scammers posing as a wallet service have been contacting users via SMS and other channels, claiming the old Bitpie version is discontinued to lure them to a fake site, prompting them to update and enter their seed phrase, stealing their assets.

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22

September

Beware of Fake “Bitpie” Wallet Download Websites

Recently, multiple users have reported that when searching for “Bitpie” on various mobile browsers, they encounter a fake wallet download site at the domain btp1.app (Fake). There are also other counterfeit sites such as btp2.app and btp3.app.

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14

July

Beware of Scam SMS and Phishing Websites – Never Share Your Mnemonic Phrase with Anyone

Recently, fraudulent wallet scammers have been contacting users via text messages and other methods, falsely claiming that "Bitpie will cease services," among other things.

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03

June

Beware of Scammers Asking for Seed Phrases While Pretending to be "FTX Compensation"

Recently, users reported scammers emailing as “FTX Compensation,” saying “Your claim is approved—sync your wallet and enter your 12-word mnemonic,” to trick them into phishing sites and steal assets.

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27

May

Beware of Fake Bitpie Website Videos on the Douyin Platform

Recently, some users have reported that scammers have been posting fake videos impersonating the "Bitpie" brand on the Douyin platform.

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20

May

Announcement on Discontinuing the Restricted Version of the Bitpie App on Google Play

Due to Google Play's limited understanding of blockchain technology, its review policies have imposed many unreasonable restrictions on blockchain applications (including wallet software).

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13

May

Statement on Preventing Fraudulent "Fake Bitpie Exchange" Impersonations

Recently, some users have reported that malicious actors have impersonated the Bitpie brand and created a fake Bitpie exchange (link: https://bitpoeprot.s3.ap-east-1.amazonaws.com/index.html#/ [Fake]), attempting to defraud users of their assets.

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30

April

Statement on Preventing Fake Telegram Customer Service and Imitation Bitpie Telegram Groups

Recently, based on user feedback, we discovered two fake Telegram customer service accounts named '@danbaoqbot' and '@dbqbkf' that are directing users to engage in fraudulent transactions on Telegram.

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14

April

Statement on the Prevention of Fake Bitpie Wallets and Fake Communities

Recently, based on user feedback, some scammers have created a complete counterfeit set of Bitpie wallets, including fake websites and social media accounts, in an attempt to defraud users of their assets.

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20

March

Announcement Regarding the Discontinuation of EOS Support

Bitpie will cease providing services related to EOS tokens starting from 12:00 PM (Hong Kong Time) on April 30, 2025. Additionally, Bitpie will not support EOS's rebranding and upgrade to Vaulta.

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19

March

Announcement Regarding Suspension of Support for ZEC

Starting from 12:00 PM on April 1, 2025 (Hong Kong Time), Bitpie will cease to provide services related to ZEC . You can recover your assets using the cryptocurrency's official wallets.

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05

February

Announcement Regarding Bitpie Wallet's Complete Cessation of Support for the HECO Chain as of September 11, 2024

Bitpie Wallet has already completely ceased support for the HECO chain as of September 11, 2024.

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07

January

Beware of Scam SMS and Phishing Websites – Never Share Your Mnemonic Phrase with Anyone

Recently, fraudulent wallet scammers have been contacting users via text messages and other methods, falsely claiming that "Bitpie will cease services," among other things. They lure users into visiting fake websites and inputting their mnemonic phrases.

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16

November

Service Recovery Notice

Due to the bull market effect, there has been a surge in new users. The large influx of users in a short period caused excessive system pressure, resulting in some users experiencing lag or network errors.

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08

November

Warning About Fake Bitpie Wallet Websites on Bing.com

Recently, many users have told us that when they search for “Bitpie Wallet Official Website” or “Bitpie” on Bing, several fake websites appear, pretending to be our official site.

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04

September

Statement on Preventing "Fake Bitpie Official Website"

Recently, we have discovered fraudulent websites impersonating the Bitpie official website, masquerading as an exchange and attempting to deceive users into giving away their assets.

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11

June

Announcement Regarding Suspension of Support for SOL, CFX,USDT-Omni, CKB, OKC, HOO, COSMOS, BCD

Starting from 12:00 PM on June 11, 2024 (Hong Kong Time), Bitpie will cease to provide services related to SOL, CFX, CKB, USDT-Omni, OKC, and HOO. Your assets can be recovered using the official wallets of these respective currencies.

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13

March

Announcement Regarding Bitpie's Support for Ethereum Network (ETH) Upgrade and Hard Fork

The Ethereum network is expected to undergo a network upgrade and hard fork on March 13, 2024, at 9:55 PM (UTC+8). Bitpie will support this Ethereum mainnet upgrade, and users do not need to take any action.

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01

March

Announcement on the Discontinuation of Support for ZEN, YEC, XEC, DASH, SAFE, QTUM, GXC, HSR, VNS

Bitpie will discontinue support for ZEN, YEC, XEC, DASH, SAFE, QTUM, GXC, HSR, and VNS from March 2, 2024, 12:00 (HKT). Please recover your assets via the official wallets.

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23

February

Regarding the Distribution of Starknet (STRK) to Bitpie ETH2.0 Staking Users

Bitpie ETH2.0 staking users who meet the criteria can receive Starknet (STRK).

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24

January

Beware of Fake Bitpie Wallet Extensions on Chrome Web Store

We have recently received reports from users about fraudulent Bitpie wallet extensions on the Chrome Web Store attempting to deceive and compromise users' assets.

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17

October

Beware of the fake Bitpie customer service emails

We have received from some users who got emails from “fake Bitpie customer email address,” like servicebitie@gmail.com. If you get an email that seems fishy, DO NOT reply, share any info, or click on unknown links. PLEASE STAY ALERT.

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12

October

Notification about routine maintenance of Bitpie server

In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on October 13, 2023 at 00:30 AM Hong Kong time.

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22

September

Notification about routine upgrade of Bitpie server

In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on Sep 23, 2023 at 00:30 AM Hong Kong time. The upgrade process is expected to be completed within 15 minutes.

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07

August

Beware of Scams Involving Counterfeit Bitpie Apps

Based on user feedback, there are currently counterfeit wallet apps in the market that mimic the interface of Bitpie wallet.

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31

July

Announcement regarding the "Fake Bitpie Official Website"

Following recent user feedback, it has come to our attention that there exists a deceptive Bitpie official website set up by scammers, masquerading as an exchange, with the aim of swindling users of their assets.

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11

July

Notification about routine upgrade of Bitpie server

In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on July 12, 2023 at 07:30 AM Hong Kong time. The upgrade process is expected to be completed within 10 minutes.

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07

July

Announcement on beware of the searching result of "Bitpie Customer Service" and "Bitpie CS" on Baidu

Recently, we found that when you search for keywords "Bitpie customer service" or "Bitpie CS" on Baidu, it will show up a fake website to induce users to visit it, trying to guide users to download a fake APP to defraud users of their assets .

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04

July

Notification about routine upgrade of Bitpie server

In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on July 05, 2023 at 06:00 Hong Kong time.

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03

July

Statement on Preventing "Click Farming” Scam

Recently, we received some reports from our users in Russia and other regions about the scams, which will use the pretext of "the funds are frozen by the wallet or need to pay more fees to unfreeze" in order to fraud users’ assets.

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06

June

Beware of fraudulent Bitpie Telegram groups and customer service on Telegram

We have received user feedback regarding a fake "Bitpie official group" on Telegram. The customer service in this group has been using deceptive methods to obtain users' mnemonic words. 

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02

June

About the fake website alert on Chrome

Chrome browser will have a risk warning when the user visits some fake Bitpie URLs, and will lead the user to the correct Bitpie official website bitpie.com

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29

May

Announcement Regarding the Adjustment of ETH2.0 Staking Rewards Distribution Time

The distribution time for ETH2.0 staking rewards will be adjusted from daily at 12:00 to weekdays at 16:00. Staking rewards earned on non-working days will be distributed on the following first working day.

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23

May

Announcement Regarding the Adjustment of BITHD Hardware Wallet Sales

Due to architectural adjustments to the BITHD hardware wallet, sales of all BITHD series hardware wallets (including all versions of BITHD and Razor) have ceased on all official and authorized channels as of February 11, 2023.

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26

April

Announcement on Suspension of Support for ALGO and ROSE

Due to recent upgrades by the ALGO and ROSE official nodes, they no longer provide upgrade support for third-party programming interfaces. This has caused Bitpie Wallet to be incompatible with the upgraded nodes.

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06

April

Announcement regarding the support of ETH 2.0 Shanghai upgrade

To better support the ETH 2.0 Shanghai upgrade, Bitpie Cloud Wallet will be upgrading the features.

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04

April

Announcement from Bitpie regarding the prevention of the TRX permission modification scam in fake wallets

Recently, the TRX permission modification scam in fake wallets has been rampant. Scammers induce users to download fake Bitpie wallets and obtain their mnemonic phrases.

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17

March

Notification about routine upgrade of Bitpie server

Notification about routine upgrade of Bitpie server

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29

November

Announcement on Bitpie's ETH 2.0 pledges address disclosed

In order to increase the transparency of the ETH 2.0 pledges service on Bitpie, the Bitpie ETH 2.0 pledge address and other information are now disclosed.

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22

November

Preventing Fraudulent Bitpie exchange platform

We would like to bring your attention to a critical matter concerning the presence of deceptive websites utilizing the Bitpie name to imitate our esteemed brand, with the malicious intent of deceiving individuals and unlawfully acquiring their assets.

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22

September

Announcement on deactivation of Weibo accounts

Due to the company strategy, Bitpie will no longer use Weibo as an information release media.

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13

September

Announcement on support of Ethereum Merge

The Ethereum network is expected to undergo a network merge on September 15, and Bitpie will support the Ethereum merge.

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17

August

Announcement on Alternative Domain Names Deactivation

Bitpie alternative domain names piepiewallet.com、bitpiecn.com、bitpiehk.com、bitpieasia.com、bitpie.one will be discontinued on September 1, 2022. Please do not download and install Bitpie wallet through the above domain names.

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16

August

Prevention of "FAKE Bitpie official website"

Recently, we found that many scam page imitated Bitpie's official website in an attempt to defraud users' assets.

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11

May

Important Reminder

You SHOULD NOT uninstall your Bitpie wallet under any circumstances!

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09

May

Notification on Regular Upgrade of Server

For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:00 May 11, 2022 (HongKong Time). The duration will be about 30-60 minutes. During this period, all receiving, sending will be suspended. We will resume all the services as soon as we complete the upgrade.

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26

January

Regarding the update of the historical deposit and withdrawal records of USDT cloud wallet

From 2022-01-26, "USDT exchange history between different network" has been updated to "cloud wallet deposit and withdrawal record". As this is actually operating with cloud wallet, you can check the related records in cloud wallet.

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30

November

Beware of fake Bitpie App on Google Play Store

Recently, we found that there are many fraudulent apps on the google play store that use the Bitpie name to defraud users' assets.

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24

November

Statement on preventing fake Bitpie customer support on Line chat

Recently, some users reported that they were induced by scammers claiming to be Bitpie customer service on Line chat to a scam website, eth-bit.com, requiring users to deposit assets and promising high yield returns. When users deposit assets, scammers will freeze the assets and require more assets to be deposited to unfreeze.

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15

November

Announcement on users downloading the Fake App on the fake Bitpie website through the UC browser

On November 15, 2021, there was feedback from users, searching “Bitpie” by the default Shenma search engine on UC browser, the assets were stolen after downloading and installing.

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12

November

Announcement on users downloaded the Fake App on the fake Bitpie website through the Baidu search

On November 11, 2021, we received a report that searching "Bitpie" through Baidu, assets were stolen after downloading and installing.

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11

November

Prevention of "FAKE Bitpie official website"

Recently, we found that many scam page imitated Bitpie's official website in an attempt to defraud users' assets.

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02

November

Regarding Misreporting Bitpie as malware by some Android models

Recently, some Android models misreported Bitpie as malware. There will be no security issues if you downloaded Bitpie wallet from the official website . You can continue to use it and do not need to uninstall the Bitpie app.

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13

September

Apple TestFlight version Bitpie users please migrate to the official version immediately

The TestFlight (TF) of the Bitpie APP on Apple system is a test version of the APP, designed to allow users to quickly experience the new features of the wallet, and TF version of APP has been strictly abiding by Apple's relevant guidelines since its release. Due to App Store policy changes, as well as the validity time of TF, and user limits, it is inconvenient to users.

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19

August

Announcement on the BTM Mainnet Upgrade

According to the official news of Bytom, Bytom will switch and upgrade the Bytom2.0 mainnet at block height 709,660 (estimated at 10:00 UTC+8 on August 20, 2021).

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18

August

Beware of the announcement of malicious authorization

Rencenly, there are frequent cases of fraudulently obtaining users’ authorization. Some risky project parties like <a href='http://cat-eth.biz' target='_blank'>http://cat-eth.biz</a>、<a href='http://eth-cat.com' target='_blank'>http://eth-cat.com</a>、<a href='https://eth-cat.co' target='_blank'>https://eth-cat.co</a>、<a href='https://eth-ant.com/' target='_blank'>https://eth-ant.com/</a> attract users to participate in a high profit project, to get their authorization and steal the assets from their wallet.

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12

August

Announcement on suggesting that Apple users upgrade the Bitpie app to the PRO version

Before operation of your wallet, make sure that your mnemonic phrase has been properly backed up. You should never uninstall your wallet unless you make sure that your mnemonic phrase and the private key are stored well and verified.

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05

August

The Ethereum (ETH) London Upgrade has been completed

The Ethereum (ETH) London upgrade has been completed, the main network is currently operating stably, and the transfer function has been restored.

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03

August

Announcement on the Ethereum’s London Upgrade

At block height 12,965,000, or approximately 2021-08-05 11:55 (UTC), the Ethereum (ETH) blockchain is scheduled to undergo the London Hard Fork.

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07

July

Statement on preventing "false Bitpie official website"

Recently, we found that there are many fraudulent websites, that declare themselves to Bitpie official to carry out corresponding businesses in an attempt to defraud user assets.

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18

May

Announcement on the adjustment of Bitpie businesses

The following announcement on some business adjustments:

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28

April

Announcement on suspension of the USDT-Omni deposit and withdrawal of Pie Bank

In order to improve user experience, Bitpie will stop USDT-Omni's Coin Swap, Miner fee packages, and deposit and withdrawal services of Pie Bank at 08:00 (UTC+8) on April 30, 2021. Sending and receiving in the wallet will not be affected.

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15

April

Bitpie will support Ethereum (ETH) network upgrade and hard fork

Bitpie will support the upcoming Ethereum (ETH) hard fork & upgrade at the Ethereum block height of 12,244,000(estimated at 09:04 UTC, April 15, 2021).

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23

February

Announcement on suspension of support for COCOS

Due to the abnormality of the node during the recent upgrade of COCOS, and COCOS has not been fixed this issue, Bitpie Wallet cannot obtain relevant node.

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15

January

Statement on preventing "false Bitpie official website and Telegram"

Recently, we found that there are many fraudulent websites, Telegram and QQ groups that declare themselves to Bitpie official to carry out corresponding businesses in an attempt to defraud user assets.

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17

December

Announcement on stopping support for BCX, BTN, BIFI, BBC, BPA, BTV, SBTC, BTW, CDY, BTF tokens

As the above tokens officially no longer maintain the node or updates, Bitpie will stop supporting those tokens from 12:00 on December 18, 2020 (GMT+8)

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2

November

Notification on Regular Upgrade of Server

For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:30 November 3, 2020 (HongKong Time). The duration will be about 30 minutes. During this period, all receiving, sending and Coin Swap will be suspended. We will resume all the services as soon as we complete the upgrade.

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21

September

Statement on preventing "FALSE Bitpie Telegram Group"

Recently, users reported that there is a false "Bitpie Official Group" with 8,000 members on Telegram. The administrators of the group have been using various methods to try deceiving users' mnemonics.

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4

June

Announcement

We have recently noticed that there is an exchange called ‘Bitpie Exchange’ is offering service to his clients. Bitpie Wallet hereby announce: Bitpie Wallet never heard about this exchange before and has nothing relate to it. Meanwhile, for any third part that list Bitpie Wallet as a partner but without letting us know, Bitpie takes no responsibility to them and reserve the right to pursue legal responsibility.

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6

May

Notification on Regular Upgrade of Server

For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:00 May 7, 2020 (HongKong Time). The duration will be about 3 hours. During this period, all receiving, sending will be suspended. We will resume all the services as soon as we complete the upgrade.

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2

April

Notification on Regular Upgrade of Server

For better server performance and client service, Bitpie will have a regular upgrade of the server at 01:00 April 3, 2020 (HongKong Time). The duration will be about 30 minutes. During this period, all receiving, sending and Coin Swap will be suspended. We will resume all the services as soon as we complete the upgrade.

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21

February

Notification on Regular Upgrade of Server

For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:30 February 22, 2020 (HongKong Time). The duration will be about 2 hours. During this period, all receiving, sending and Coin Swap will be suspended. We will resume all the services as soon as we complete the upgrade.

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30

December

Bitpie Announcement for Supporting Ethereum "Muel Glacier" Upgrade

Users do not need to do any operation during the update. Bitpie Team will resolve all issues.

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8

December

Ethereum "Istanbul" Upgrade has been Completed. Related Functions have been Restored

Ethereum "Istanbul" upgrade has been completed and related functions have been restored

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6

December

Bitpie Announcement for Supporting Ethereum "Istanbul" Upgrade

In order to support the upgrade of the Algorand 2.0 mainnet, Bitpie wallet has suspended Algo's currency Sending / Receiving function at 11:00 am (UTC + 8) , Nov 27. The specific recovery time will be notified later, please be patient and wait.

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5

November

Announcement on Bitpie Server Upgrade

In order to provide you a better user experience, Bitpie will perform a system upgrade shortly after 2019-11-06 00:30 (HKT).

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29

August

声明

今收到用户反馈,交易所NZCCX(网址:http://www.nzccx.pro)将比特派列为“生态伙伴”。比特派Bitpie钱包特此声明:比特派此前从未听说,也未与此交易所有过任何接触与合作。

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04

July

Announcement on the iOS version of Bitpie is no longer prohibit for screenshots mnemonics

Due to Apple’s official mandate, Bitpie Wallet is no longer prohibit user from doing mnemonics screenshots (but we will still be alerted on the relevant page).

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28

February

Announcement on Supporting Etheruem (ETH) Constantinople Hard-fork

Fellow Bitpiers:Bitpie will support Ethereum (ETH) Constantinople fork Upgrade at the block height 7,080,000 (predicted time 2019 March 1,3:35 a.m. (UTC+8).To ensure your assets safety, it is strongly advised to send your ETH to your Bitpie wallet in advance and pause the sends and receives during the fork period. Bitpie will help you deal with all technical issues in this hard-fork.

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04

January

Announcement on Supporting Etheruem (ETH) Constantinople Hard-fork

Dear Bitpiers:Bitpie will support Ethereum (ETH) Constantinople fork.

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09

July

Bitpie Wallet Starts Supporting TRON Mainnet

Fellow Bitpiers:Bitpie has already finished TRON mainnet upgrade and supported TRON mainnet. The sending and receiving services for TRX token has also been opened which means Bitpiers can henceforth send and receive TRX via Bitpie.

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08

August

Server Upgrade Notification

Due to the recent surge in the number of users, the visits to some regions have been slow. In order to bring you a more convenient and comfortable experience, we need to upgrade the server hardware. You will not be able to send, receive, and trade during updating from 13:00 to 14:00 (UTC+8).

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10

August

Resumption of Sending Zcash(ZEC)

Dear Bitpiers, The upgrade of Zcash mainnet, Overwinter, is completed and Bitpie Wallet has finished the testing and upgrade targeting Zcash mainnet. Now the sending service of Zcash is resumed. Please update your Bitpie Wallet to the latest version v3.4.6 and enjoy the sending service.Thanks for your support for Bitpie Wallet.

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26

March

Notification to affected iOS users

Dear users As a decentralized wallet, Bitpie Wallet do not hold any users’ assets, which are all taken care of by users themselves. Users assets are in blockchain network, only when a user takes good care of the SEED phrase/mnemonic can he guarantee assets safety. Therefore, we have reminded users repeatedly to backup and keep the SEED phrases/mnemonics well(the latest reminder was pushed by sticking on the top of Bitpie App a week before the certificate issue). After the revocation of the certificate by Apple Inc., we immediately released a notification informing the users not to uninstall the Bitpie App and advising users to recover the account in Android devices. Unfortunately, there are still some users failed to follow the announcement. As a follow-up, we are releasing this document to help users who failed to do so...

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