31
July
Beware of Scams Claiming to Remove Multisig Control — Don’t Get Scammed Again
Recently, a user whose wallet had been maliciously placed under multisig control trusted a so-called “multisig removal service” and was scammed again.
view all06
July
Security Alert: Beware of Websites Misusing the Bitpie Logo
Warning: https://www.btpshopping.com/ is a scam website and has no connection with Bitpie. Do not visit or use it to avoid asset loss.
view all03
July
Security Alert: Beware of Fake Bitpie Wallet Accounts on Telegram
Recently, we received reports of fake “Bitpie” accounts, “Bitpie Wallet bots,” “Bitpie groups,” “Bitpie official channels,” and “Bitpie support” accounts on Telegram. These scammers try to trick users into actions that may lead to fund loss.
view all11
May
Risk Warning Regarding Recent “Multi-Sig Removal” Scams
Recently, we received reports that scammers are contacting users after their wallets become “multi-signed,” falsely claiming they can help remove the multi-signature, restore wallet permissions, or recover frozen assets.
view all11
May
Risk Warning Regarding Fake Bitpie Support Emails
Recently, we received reports from users that scammers are using the email address servicebitpie1@yeah.net (fraudulent email) to impersonate Bitpie official support and contact users for fraudulent activities.
view all01
May
Warning: Fake Bitpie Telegram Groups & Support
We have received reports of scammers impersonating Bitpie on Telegram through fake groups to steal user assets.
view all10
April
Security Alert: Beware of Fake "Bitpie" App Scams on the App Store
Recently, we have received feedback from many users that fraudulent groups are frequently changing developer accounts to list fake \"Bitpie\" wallet applications on the App Store.
view all12
February
Security Alert: Fake "Bitpie" Apps on Google Play
Recently, users have reported that scammers are frequently changing developer accounts on the Google Play Store to list fake 'Bitpie' wallets. These accounts typically publish a large number of other applications as a cover.
view all26
January
Security Alert: Beware of Fake Bitpie Wallet Accounts on Weibo Platform
Recently, we have received user reports indicating that multiple accounts impersonating "Bitpie" have appeared on the Weibo platform.
view all16
January
Security Alert: Beware of Fake Bitpie Accounts on Telegram
Recently, we have received feedback from users regarding fake 'Bitpie Bots', fake 'Bitpie Groups', fake 'Bitpie Official Channels', and fake 'Bitpie Customer Service' accounts appearing on Telegram.
view all11
December
Announcement Regarding Suspension of Support for BSV
Bitpie will cease to provide services related to BSV, starting from December 11, 2025, 12:00 (Hong Kong time). You can recover your assets using the cryptocurrency's official wallets.
view all21
November
Statement on Preventing Fraudulent "Fake Bitpie Exchange" Impersonations
Recently, some users have reported that malicious actors have impersonated the Bitpie brand and created a fake Bitpie exchange (link: https://www.bitpieie.top/wap [Fake]), attempting to defraud users of their assets.
view all06
November
Supplementary Warning About Fake “Bitpie” Apps on Google Play
We previously released an announcement on October 27, 2025, titled “Beware of Fake ‘Bitpie’ Apps on Google Play”,reminding users that all “Bitpie” apps currently available on Google Play are fake wallet applications and should not be downloaded.
view all03
November
Announcement: Beware of counterfeit “Bitpie Wallet” shown in Google search ads
Recently, we received user reports that when searching for “Bitpie” on Google via mobile, the top “Sponsored” ad leads to a phishing website.
view all30
October
Beware of scams on Xiaohongshu promoting a fake official Bitpie website
Recently, we discovered that criminals have been posting on the Xiaohongshu platform to lure users into visiting counterfeit “Bitpie Wallet” websites and downloading fake wallet apps, in order to steal users’ mnemonic phrases and assets.
view all27
October
Beware of fake “Bitpie” apps on Google Play
Recently, users have reported that many counterfeit “Bitpie” apps have appeared in the Google Play Store.
view all23
October
Announcement on the Full Upgrade of Bitpie Wallet’s TRON Energy Rental System
To enhance your transaction experience and reduce usage costs, Bitpie Wallet version v5.0.201 has completed a full upgrade of the TRON Energy Rental System, which is now officially live.
view all20
October
Important Notice: Beware of Scams Impersonating the Official Bitpie
Recently, we received feedback from users that malicious actors are impersonating the Bitpie official brand to set up a scam website (link: https://web.bitpie-x.icu/ [scam website]) and disseminating false information on social media platforms
view all20
October
Risk Warning: Beware of a more covert method used by fake wallet gangs to steal TRON permissions
While mainstream wallets such as Bitpie have for years shown a pop-up warning when an address’s permissions are about to be hijacked (to prevent further deposits), we’ve discovered that certain fake-wallet operators use a more covert method.
view all28
September
Beware of a New Scam: Fake Multi-Sig “Unlocking” Fraud
Recently we’ve received user reports of a new scam targeting mainstream wallet users. Please stay alert:
view all26
September
Beware of fake “Bitpie” apps on Google Play
Recently, users have reported that many counterfeit “Bitpie” apps have appeared in the Google Play Store.
view all24
September
Beware of Scam SMS and Phishing Websites – Never Share Your Mnemonic Phrase with Anyone
Recently, scammers posing as a wallet service have been contacting users via SMS and other channels, claiming the old Bitpie version is discontinued to lure them to a fake site, prompting them to update and enter their seed phrase, stealing their assets.
view all22
September
Beware of Fake “Bitpie” Wallet Download Websites
Recently, multiple users have reported that when searching for “Bitpie” on various mobile browsers, they encounter a fake wallet download site at the domain btp1.app (Fake). There are also other counterfeit sites such as btp2.app and btp3.app.
view all14
July
Beware of Scam SMS and Phishing Websites – Never Share Your Mnemonic Phrase with Anyone
Recently, fraudulent wallet scammers have been contacting users via text messages and other methods, falsely claiming that "Bitpie will cease services," among other things.
view all03
June
Beware of Scammers Asking for Seed Phrases While Pretending to be "FTX Compensation"
Recently, users reported scammers emailing as “FTX Compensation,” saying “Your claim is approved—sync your wallet and enter your 12-word mnemonic,” to trick them into phishing sites and steal assets.
view all27
May
Beware of Fake Bitpie Website Videos on the Douyin Platform
Recently, some users have reported that scammers have been posting fake videos impersonating the "Bitpie" brand on the Douyin platform.
view all20
May
Announcement on Discontinuing the Restricted Version of the Bitpie App on Google Play
Due to Google Play's limited understanding of blockchain technology, its review policies have imposed many unreasonable restrictions on blockchain applications (including wallet software).
view all13
May
Statement on Preventing Fraudulent "Fake Bitpie Exchange" Impersonations
Recently, some users have reported that malicious actors have impersonated the Bitpie brand and created a fake Bitpie exchange (link: https://bitpoeprot.s3.ap-east-1.amazonaws.com/index.html#/ [Fake]), attempting to defraud users of their assets.
view all30
April
Statement on Preventing Fake Telegram Customer Service and Imitation Bitpie Telegram Groups
Recently, based on user feedback, we discovered two fake Telegram customer service accounts named '@danbaoqbot' and '@dbqbkf' that are directing users to engage in fraudulent transactions on Telegram.
view all14
April
Statement on the Prevention of Fake Bitpie Wallets and Fake Communities
Recently, based on user feedback, some scammers have created a complete counterfeit set of Bitpie wallets, including fake websites and social media accounts, in an attempt to defraud users of their assets.
view all20
March
Announcement Regarding the Discontinuation of EOS Support
Bitpie will cease providing services related to EOS tokens starting from 12:00 PM (Hong Kong Time) on April 30, 2025. Additionally, Bitpie will not support EOS's rebranding and upgrade to Vaulta.
view all19
March
Announcement Regarding Suspension of Support for ZEC
Starting from 12:00 PM on April 1, 2025 (Hong Kong Time), Bitpie will cease to provide services related to ZEC . You can recover your assets using the cryptocurrency's official wallets.
view all05
February
Announcement Regarding Bitpie Wallet's Complete Cessation of Support for the HECO Chain as of September 11, 2024
Bitpie Wallet has already completely ceased support for the HECO chain as of September 11, 2024.
view all07
January
Beware of Scam SMS and Phishing Websites – Never Share Your Mnemonic Phrase with Anyone
Recently, fraudulent wallet scammers have been contacting users via text messages and other methods, falsely claiming that "Bitpie will cease services," among other things. They lure users into visiting fake websites and inputting their mnemonic phrases.
view all16
November
Service Recovery Notice
Due to the bull market effect, there has been a surge in new users. The large influx of users in a short period caused excessive system pressure, resulting in some users experiencing lag or network errors.
view all08
November
Warning About Fake Bitpie Wallet Websites on Bing.com
Recently, many users have told us that when they search for “Bitpie Wallet Official Website” or “Bitpie” on Bing, several fake websites appear, pretending to be our official site.
view all04
September
Statement on Preventing "Fake Bitpie Official Website"
Recently, we have discovered fraudulent websites impersonating the Bitpie official website, masquerading as an exchange and attempting to deceive users into giving away their assets.
view all11
June
Announcement Regarding Suspension of Support for SOL, CFX,USDT-Omni, CKB, OKC, HOO, COSMOS, BCD
Starting from 12:00 PM on June 11, 2024 (Hong Kong Time), Bitpie will cease to provide services related to SOL, CFX, CKB, USDT-Omni, OKC, and HOO. Your assets can be recovered using the official wallets of these respective currencies.
view all13
March
Announcement Regarding Bitpie's Support for Ethereum Network (ETH) Upgrade and Hard Fork
The Ethereum network is expected to undergo a network upgrade and hard fork on March 13, 2024, at 9:55 PM (UTC+8). Bitpie will support this Ethereum mainnet upgrade, and users do not need to take any action.
view all01
March
Announcement on the Discontinuation of Support for ZEN, YEC, XEC, DASH, SAFE, QTUM, GXC, HSR, VNS
Bitpie will discontinue support for ZEN, YEC, XEC, DASH, SAFE, QTUM, GXC, HSR, and VNS from March 2, 2024, 12:00 (HKT). Please recover your assets via the official wallets.
view all23
February
Regarding the Distribution of Starknet (STRK) to Bitpie ETH2.0 Staking Users
Bitpie ETH2.0 staking users who meet the criteria can receive Starknet (STRK).
view all24
January
Beware of Fake Bitpie Wallet Extensions on Chrome Web Store
We have recently received reports from users about fraudulent Bitpie wallet extensions on the Chrome Web Store attempting to deceive and compromise users' assets.
view all17
October
Beware of the fake Bitpie customer service emails
We have received from some users who got emails from “fake Bitpie customer email address,” like servicebitie@gmail.com. If you get an email that seems fishy, DO NOT reply, share any info, or click on unknown links. PLEASE STAY ALERT.
view all12
October
Notification about routine maintenance of Bitpie server
In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on October 13, 2023 at 00:30 AM Hong Kong time.
view all22
September
Notification about routine upgrade of Bitpie server
In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on Sep 23, 2023 at 00:30 AM Hong Kong time. The upgrade process is expected to be completed within 15 minutes.
view all07
August
Beware of Scams Involving Counterfeit Bitpie Apps
Based on user feedback, there are currently counterfeit wallet apps in the market that mimic the interface of Bitpie wallet.
view all31
July
Announcement regarding the "Fake Bitpie Official Website"
Following recent user feedback, it has come to our attention that there exists a deceptive Bitpie official website set up by scammers, masquerading as an exchange, with the aim of swindling users of their assets.
view all11
July
Notification about routine upgrade of Bitpie server
In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on July 12, 2023 at 07:30 AM Hong Kong time. The upgrade process is expected to be completed within 10 minutes.
view all07
July
Announcement on beware of the searching result of "Bitpie Customer Service" and "Bitpie CS" on Baidu
Recently, we found that when you search for keywords "Bitpie customer service" or "Bitpie CS" on Baidu, it will show up a fake website to induce users to visit it, trying to guide users to download a fake APP to defraud users of their assets .
view all04
July
Notification about routine upgrade of Bitpie server
In order to optimize performance and better serve users, the Bitpie server will undergo an upgrade on July 05, 2023 at 06:00 Hong Kong time.
view all03
July
Statement on Preventing "Click Farming” Scam
Recently, we received some reports from our users in Russia and other regions about the scams, which will use the pretext of "the funds are frozen by the wallet or need to pay more fees to unfreeze" in order to fraud users’ assets.
view all06
June
Beware of fraudulent Bitpie Telegram groups and customer service on Telegram
We have received user feedback regarding a fake "Bitpie official group" on Telegram. The customer service in this group has been using deceptive methods to obtain users' mnemonic words.
view all02
June
About the fake website alert on Chrome
Chrome browser will have a risk warning when the user visits some fake Bitpie URLs, and will lead the user to the correct Bitpie official website bitpie.com
view all29
May
Announcement Regarding the Adjustment of ETH2.0 Staking Rewards Distribution Time
The distribution time for ETH2.0 staking rewards will be adjusted from daily at 12:00 to weekdays at 16:00. Staking rewards earned on non-working days will be distributed on the following first working day.
view all23
May
Announcement Regarding the Adjustment of BITHD Hardware Wallet Sales
Due to architectural adjustments to the BITHD hardware wallet, sales of all BITHD series hardware wallets (including all versions of BITHD and Razor) have ceased on all official and authorized channels as of February 11, 2023.
view all26
April
Announcement on Suspension of Support for ALGO and ROSE
Due to recent upgrades by the ALGO and ROSE official nodes, they no longer provide upgrade support for third-party programming interfaces. This has caused Bitpie Wallet to be incompatible with the upgraded nodes.
view all06
April
Announcement regarding the support of ETH 2.0 Shanghai upgrade
To better support the ETH 2.0 Shanghai upgrade, Bitpie Cloud Wallet will be upgrading the features.
view all04
April
Announcement from Bitpie regarding the prevention of the TRX permission modification scam in fake wallets
Recently, the TRX permission modification scam in fake wallets has been rampant. Scammers induce users to download fake Bitpie wallets and obtain their mnemonic phrases.
view all17
March
Notification about routine upgrade of Bitpie server
Notification about routine upgrade of Bitpie server
view all29
November
Announcement on Bitpie's ETH 2.0 pledges address disclosed
In order to increase the transparency of the ETH 2.0 pledges service on Bitpie, the Bitpie ETH 2.0 pledge address and other information are now disclosed.
view all22
November
Preventing Fraudulent Bitpie exchange platform
We would like to bring your attention to a critical matter concerning the presence of deceptive websites utilizing the Bitpie name to imitate our esteemed brand, with the malicious intent of deceiving individuals and unlawfully acquiring their assets.
view all22
September
Announcement on deactivation of Weibo accounts
Due to the company strategy, Bitpie will no longer use Weibo as an information release media.
view all13
September
Announcement on support of Ethereum Merge
The Ethereum network is expected to undergo a network merge on September 15, and Bitpie will support the Ethereum merge.
view all17
August
Announcement on Alternative Domain Names Deactivation
Bitpie alternative domain names piepiewallet.com、bitpiecn.com、bitpiehk.com、bitpieasia.com、bitpie.one will be discontinued on September 1, 2022. Please do not download and install Bitpie wallet through the above domain names.
view all16
August
Prevention of "FAKE Bitpie official website"
Recently, we found that many scam page imitated Bitpie's official website in an attempt to defraud users' assets.
view all11
May
Important Reminder
You SHOULD NOT uninstall your Bitpie wallet under any circumstances!
view all09
May
Notification on Regular Upgrade of Server
For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:00 May 11, 2022 (HongKong Time). The duration will be about 30-60 minutes. During this period, all receiving, sending will be suspended. We will resume all the services as soon as we complete the upgrade.
view all26
January
Regarding the update of the historical deposit and withdrawal records of USDT cloud wallet
From 2022-01-26, "USDT exchange history between different network" has been updated to "cloud wallet deposit and withdrawal record". As this is actually operating with cloud wallet, you can check the related records in cloud wallet.
view all30
November
Beware of fake Bitpie App on Google Play Store
Recently, we found that there are many fraudulent apps on the google play store that use the Bitpie name to defraud users' assets.
view all24
November
Statement on preventing fake Bitpie customer support on Line chat
Recently, some users reported that they were induced by scammers claiming to be Bitpie customer service on Line chat to a scam website, eth-bit.com, requiring users to deposit assets and promising high yield returns. When users deposit assets, scammers will freeze the assets and require more assets to be deposited to unfreeze.
view all15
November
Announcement on users downloading the Fake App on the fake Bitpie website through the UC browser
On November 15, 2021, there was feedback from users, searching “Bitpie” by the default Shenma search engine on UC browser, the assets were stolen after downloading and installing.
view all12
November
Announcement on users downloaded the Fake App on the fake Bitpie website through the Baidu search
On November 11, 2021, we received a report that searching "Bitpie" through Baidu, assets were stolen after downloading and installing.
view all11
November
Prevention of "FAKE Bitpie official website"
Recently, we found that many scam page imitated Bitpie's official website in an attempt to defraud users' assets.
view all02
November
Regarding Misreporting Bitpie as malware by some Android models
Recently, some Android models misreported Bitpie as malware. There will be no security issues if you downloaded Bitpie wallet from the official website . You can continue to use it and do not need to uninstall the Bitpie app.
view all13
September
Apple TestFlight version Bitpie users please migrate to the official version immediately
The TestFlight (TF) of the Bitpie APP on Apple system is a test version of the APP, designed to allow users to quickly experience the new features of the wallet, and TF version of APP has been strictly abiding by Apple's relevant guidelines since its release. Due to App Store policy changes, as well as the validity time of TF, and user limits, it is inconvenient to users.
view all19
August
Announcement on the BTM Mainnet Upgrade
According to the official news of Bytom, Bytom will switch and upgrade the Bytom2.0 mainnet at block height 709,660 (estimated at 10:00 UTC+8 on August 20, 2021).
view all18
August
Beware of the announcement of malicious authorization
Rencenly, there are frequent cases of fraudulently obtaining users’ authorization. Some risky project parties like <a href='http://cat-eth.biz' target='_blank'>http://cat-eth.biz</a>、<a href='http://eth-cat.com' target='_blank'>http://eth-cat.com</a>、<a href='https://eth-cat.co' target='_blank'>https://eth-cat.co</a>、<a href='https://eth-ant.com/' target='_blank'>https://eth-ant.com/</a> attract users to participate in a high profit project, to get their authorization and steal the assets from their wallet.
view all12
August
Announcement on suggesting that Apple users upgrade the Bitpie app to the PRO version
Before operation of your wallet, make sure that your mnemonic phrase has been properly backed up. You should never uninstall your wallet unless you make sure that your mnemonic phrase and the private key are stored well and verified.
view all05
August
The Ethereum (ETH) London Upgrade has been completed
The Ethereum (ETH) London upgrade has been completed, the main network is currently operating stably, and the transfer function has been restored.
view all03
August
Announcement on the Ethereum’s London Upgrade
At block height 12,965,000, or approximately 2021-08-05 11:55 (UTC), the Ethereum (ETH) blockchain is scheduled to undergo the London Hard Fork.
view all07
July
Statement on preventing "false Bitpie official website"
Recently, we found that there are many fraudulent websites, that declare themselves to Bitpie official to carry out corresponding businesses in an attempt to defraud user assets.
view all18
May
Announcement on the adjustment of Bitpie businesses
The following announcement on some business adjustments:
view all28
April
Announcement on suspension of the USDT-Omni deposit and withdrawal of Pie Bank
In order to improve user experience, Bitpie will stop USDT-Omni's Coin Swap, Miner fee packages, and deposit and withdrawal services of Pie Bank at 08:00 (UTC+8) on April 30, 2021. Sending and receiving in the wallet will not be affected.
view all15
April
Bitpie will support Ethereum (ETH) network upgrade and hard fork
Bitpie will support the upcoming Ethereum (ETH) hard fork & upgrade at the Ethereum block height of 12,244,000(estimated at 09:04 UTC, April 15, 2021).
view all23
February
Announcement on suspension of support for COCOS
Due to the abnormality of the node during the recent upgrade of COCOS, and COCOS has not been fixed this issue, Bitpie Wallet cannot obtain relevant node.
view all15
January
Statement on preventing "false Bitpie official website and Telegram"
Recently, we found that there are many fraudulent websites, Telegram and QQ groups that declare themselves to Bitpie official to carry out corresponding businesses in an attempt to defraud user assets.
view all17
December
Announcement on stopping support for BCX, BTN, BIFI, BBC, BPA, BTV, SBTC, BTW, CDY, BTF tokens
As the above tokens officially no longer maintain the node or updates, Bitpie will stop supporting those tokens from 12:00 on December 18, 2020 (GMT+8)
view all2
November
Notification on Regular Upgrade of Server
For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:30 November 3, 2020 (HongKong Time). The duration will be about 30 minutes. During this period, all receiving, sending and Coin Swap will be suspended. We will resume all the services as soon as we complete the upgrade.
view all21
September
Statement on preventing "FALSE Bitpie Telegram Group"
Recently, users reported that there is a false "Bitpie Official Group" with 8,000 members on Telegram. The administrators of the group have been using various methods to try deceiving users' mnemonics.
view all4
June
Announcement
We have recently noticed that there is an exchange called ‘Bitpie Exchange’ is offering service to his clients. Bitpie Wallet hereby announce: Bitpie Wallet never heard about this exchange before and has nothing relate to it. Meanwhile, for any third part that list Bitpie Wallet as a partner but without letting us know, Bitpie takes no responsibility to them and reserve the right to pursue legal responsibility.
view all6
May
Notification on Regular Upgrade of Server
For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:00 May 7, 2020 (HongKong Time). The duration will be about 3 hours. During this period, all receiving, sending will be suspended. We will resume all the services as soon as we complete the upgrade.
view all2
April
Notification on Regular Upgrade of Server
For better server performance and client service, Bitpie will have a regular upgrade of the server at 01:00 April 3, 2020 (HongKong Time). The duration will be about 30 minutes. During this period, all receiving, sending and Coin Swap will be suspended. We will resume all the services as soon as we complete the upgrade.
view all21
February
Notification on Regular Upgrade of Server
For better server performance and client service, Bitpie will have a regular upgrade of the server at 00:30 February 22, 2020 (HongKong Time). The duration will be about 2 hours. During this period, all receiving, sending and Coin Swap will be suspended. We will resume all the services as soon as we complete the upgrade.
view all30
December
Bitpie Announcement for Supporting Ethereum "Muel Glacier" Upgrade
Users do not need to do any operation during the update. Bitpie Team will resolve all issues.
view all8
December
Ethereum "Istanbul" Upgrade has been Completed. Related Functions have been Restored
Ethereum "Istanbul" upgrade has been completed and related functions have been restored
view all6
December
Bitpie Announcement for Supporting Ethereum "Istanbul" Upgrade
In order to support the upgrade of the Algorand 2.0 mainnet, Bitpie wallet has suspended Algo's currency Sending / Receiving function at 11:00 am (UTC + 8) , Nov 27. The specific recovery time will be notified later, please be patient and wait.
view all5
November
Announcement on Bitpie Server Upgrade
In order to provide you a better user experience, Bitpie will perform a system upgrade shortly after 2019-11-06 00:30 (HKT).
view all29
August
声明
今收到用户反馈,交易所NZCCX(网址:http://www.nzccx.pro)将比特派列为“生态伙伴”。比特派Bitpie钱包特此声明:比特派此前从未听说,也未与此交易所有过任何接触与合作。
view all04
July
Announcement on the iOS version of Bitpie is no longer prohibit for screenshots mnemonics
Due to Apple’s official mandate, Bitpie Wallet is no longer prohibit user from doing mnemonics screenshots (but we will still be alerted on the relevant page).
view all28
February
Announcement on Supporting Etheruem (ETH) Constantinople Hard-fork
Fellow Bitpiers:Bitpie will support Ethereum (ETH) Constantinople fork Upgrade at the block height 7,080,000 (predicted time 2019 March 1,3:35 a.m. (UTC+8).To ensure your assets safety, it is strongly advised to send your ETH to your Bitpie wallet in advance and pause the sends and receives during the fork period. Bitpie will help you deal with all technical issues in this hard-fork.
view all04
January
Announcement on Supporting Etheruem (ETH) Constantinople Hard-fork
Dear Bitpiers:Bitpie will support Ethereum (ETH) Constantinople fork.
view all09
July
Bitpie Wallet Starts Supporting TRON Mainnet
Fellow Bitpiers:Bitpie has already finished TRON mainnet upgrade and supported TRON mainnet. The sending and receiving services for TRX token has also been opened which means Bitpiers can henceforth send and receive TRX via Bitpie.
view all08
August
Server Upgrade Notification
Due to the recent surge in the number of users, the visits to some regions have been slow. In order to bring you a more convenient and comfortable experience, we need to upgrade the server hardware. You will not be able to send, receive, and trade during updating from 13:00 to 14:00 (UTC+8).
view all10
August
Resumption of Sending Zcash(ZEC)
Dear Bitpiers, The upgrade of Zcash mainnet, Overwinter, is completed and Bitpie Wallet has finished the testing and upgrade targeting Zcash mainnet. Now the sending service of Zcash is resumed. Please update your Bitpie Wallet to the latest version v3.4.6 and enjoy the sending service.Thanks for your support for Bitpie Wallet.
view all26
March
Notification to affected iOS users
Dear users As a decentralized wallet, Bitpie Wallet do not hold any users’ assets, which are all taken care of by users themselves. Users assets are in blockchain network, only when a user takes good care of the SEED phrase/mnemonic can he guarantee assets safety. Therefore, we have reminded users repeatedly to backup and keep the SEED phrases/mnemonics well(the latest reminder was pushed by sticking on the top of Bitpie App a week before the certificate issue). After the revocation of the certificate by Apple Inc., we immediately released a notification informing the users not to uninstall the Bitpie App and advising users to recover the account in Android devices. Unfortunately, there are still some users failed to follow the announcement. As a follow-up, we are releasing this document to help users who failed to do so...
view all